I installed the rear rack on my Urbano and the magnets do not touch when I fold the bike. The handle bar touches the rack preventing the bike from fully closing.
A fix would be to offer an extended replacement part (the non-magnet piece) to people who bought the rack and to include the part in future purchases.
The downside to my suggestion would be the piece sticking out when riding the bike. Maybe I'll just stick some neodymium magnets there to close the gap for now.
Hello Jon
Thank you for letting us know about your concern. In order to fully fold your bike to allow the magnetic closure to lock, Raise the stem to just past the red limit painted on he upper stem assembly. This will allow the handlebars to "nest" just below the front fork when the stem is folded. This will prevent the handlebars from making contact with the rack or frame.
Please let me know if this solution works for you.
Regards
Tony
I tried your suggestion and it now closes all the way. Thank you for the help.