New Via creaking when pedaling

I've had this bike for less than a month and taken it out for a couple of rides. It has creaked right from the start. Should I just ignore it and hope it settles? Or is it a bigger problem?

2 comments

2 Comments

ZiZZO

Sep 25, 2018

Hello J There can be a few different causes of noises on your bike. The difficulty in diagnosing a noise is that the naise can migrate through the frame and "appear" to come from one part, but actually originate from another part of the bike. I would like to talk to you at your earliest convenience to help. You can call us at 1-800-346-6360, ex 107 The primary cause of noise (creaking) on the new bike is the frame hinge. You may need to tighten that up a bit. Depending on the style lock on your bike, take a look at these pages to adjust your frame lock:

https://zizzo.bike/pages/frame-lock-adjustment

and/or

https://zizzo.bike/pages/frame-lock-adjustment-2018-and-newer

Tony

Steve Melton

Apr 07

Replying to

I had some creaking on a Liberte that I was riding hard. the frame latch pressure felt correct, but I tried adjusting slightly tighter then looser but still had the creaking, so I returned the frame lock to the original position. I then oiled the frame hinge with LPS1 spray, a light oil, and the creaking was eliminated. I believe the frame hinge is moving slightly during operation, as could be expected, and may need some lubricant. I inspected all the frame components, and they are sound with no defects or cracking. I am happy with the fix. +30 miles yesterday and no creaking.