Hi, I have the zizzo liberte.
Bumped my bike while leaving thru the door and the secondary safety lock came off :(
I found the screw and the metal part but I feel like I'm missing a spring or something.
Is it possible for me to fix this myself? Or will I have to get the entire alloy stem replaced? Thanks.
Hi Sally
Please contact our Warranty Dept. We can see if they have a spare spring.
Hi Sally Bang We're sorry to hear about the difficulties, but getting the stem's secondary stem lock reassembled is a pretty simple and straightforward process. Take a look at the attached image for guidance on putting the stem lock back together. There is a spring that was missing from your image. This is important and should be installed as well. Please let us know if you have any questions. Tony